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Contact Us

LIVE CHAT: For quick queries relating to stock availability, the order process, fulfilment, tracking and logistics between 8am and 10pm Monday to Friday or selected times over the weekend, please use the Live Chat button (when green) below;

RAISE A TICKET: For advanced questions, or those outside of office hours, please raise a contact form enquiry. Your request will be booked into our ticketing system, you'll receive a ticket number for easy tracking and one of our team members will then get back to you within one business day. We respond to tickets between 10am and 8pm most days.

SOCIAL NETWORKS: Alternatively you can contact us through or visit our profiles at and

PHONE: You can also call us on 1300 14 6624 or on +61730404380 for international customers. Our phone lines are open from 10am to 4pm, Monday - Friday.

IN PERSON: Please feel free to drop in at the Australian sales office; Unit 1a (Ground level, second door on the left), 36 Agnes St, Fortitude Valley, QLD 4006 between 10am and 4pm, Monday - Friday. Please note that our business model is designed to offer the latest handsets at the cheapest prices. As a result our store location only holds a very limited number of handsets and it is highly recommended that you place an order or call first. The vast majority of our stock is held in the warehouse and sent direct to you by courier.

Click here now to raise a Form through our Ticketing System.